Member Services & Insurance Specialist - Paid Training

AAA Auto Club Enterprises; Austin (TX); Presencial; USD 28.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

401(K) plan

Pension

Tuition assistance

Paid time off

Paid parental leave

Wellness program

Employee discounts

Descripción de la vacante

AAA Auto Club Enterprises is seeking an entry-level professional to join our branch team, delivering insurance and membership services to AAA members. You will work in a fast-paced, service-driven environment with a focus on cross-selling and teamwork.

We offer paid training, opportunities for skill-based pay increases, monthly bonuses, and a comprehensive benefits package including health coverage, a 401(k) plan, pension, tuition assistance, and PTO.

Formación

• Strong customer service experience or willingness to learn in a fast-paced environment.
• Ability to meet cross-selling goals and maintain quality service.
• Proficiency with basic Office software and phone etiquette.

Responsabilidades

• Interface with AAA members to provide insurance and membership services support.
• Deliver exceptional member service in branch and over the phone.
• Assist with insurance policy inquiries, billing, and related services.
• Develop insurance leads for agents and specialists.
• Support agents and team members with routine and advanced tasks.

Conocimientos

Customer service

Sales

Communication

Teamwork

Interpersonal skills

Overtime readiness

Educación

High School Diploma or GED

Herramientas

MS Office

Descripción del empleo

AAA Auto Club Enterprises is seeking an entry-level professional to join our branch team, delivering insurance and membership services to AAA members. You will work in a fast-paced, service-driven environment with a focus on cross-selling and teamwork.

We offer paid training, opportunities for skill-based pay increases, monthly bonuses, and a comprehensive benefits package including health coverage, a 401(k) plan, pension, tuition assistance, and PTO.