Member Services & Frontline Support Specialist

Sam's Club; City of Watertown (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

Company-paid life insurance

Paid time off

Disability benefits

Live Better U education program

Job summary

Sam's Club in Watertown, NY is seeking team members to support members at the front end. You will assist with purchases, help customers with self-checkout, and promote products and services in a fast-paced retail environment.

Responsibilities include operating front-end equipment, processing payments, applying returns, and maintaining a safe, organized shopping area while delivering excellent member service.

Qualifications

• Retail experience including operating front end equipment.
• Experience with mobile retail applications.
• Ability to process member purchases and handle payments.

Responsibilities

• Provides member service.
• Maintains the checkout area.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Guides members on self-service technology.
• Processes member purchases.
• Assists with payments, returns, refunds, and exchanges per policy.
• Follows safety standards and conducts safety sweeps.
• Maintains a safe shopping environment.
• Reviews member receipts.

Skills

Retail experience

Mobile retail apps

Job description

Sam's Club in Watertown, NY is seeking team members to support members at the front end. You will assist with purchases, help customers with self-checkout, and promote products and services in a fast-paced retail environment.

Responsibilities include operating front-end equipment, processing payments, applying returns, and maintaining a safe, organized shopping area while delivering excellent member service.