Member Service Specialist - Front End & Support

Sam's East, Inc.; Village of Elmsford (NY); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Education support

Job summary

Sam's East, Inc. seeks a front-line member associate at our Elmsford, NY location to provide member service, operate the checkout area, and process purchases. You will assist with returns and exchanges while promoting Sam's Club products and services.

You will help members with self-service technology, maintain a safe shopping environment, and support training on new programs and tools. The role emphasizes service, safety, and teamwork within Walmart's Sam's Club operations.

Qualifications

• Retail front-end experience in a customer-facing role.
• Experience operating checkout systems and mobile retail apps.

Responsibilities

• Provide member service and resolve issues at the front end.
• Operate checkout area and process purchases, returns, and exchanges.
• Promote Sam's Club products and services to members.
• Assist with self-service technology and guide members accordingly.
• Maintain safety, cleanliness, and organization in the area.

Skills

Retail experience

Front end equipment

Job description

Sam's East, Inc. seeks a front-line member associate at our Elmsford, NY location to provide member service, operate the checkout area, and process purchases. You will assist with returns and exchanges while promoting Sam's Club products and services.

You will help members with self-service technology, maintain a safe shopping environment, and support training on new programs and tools. The role emphasizes service, safety, and teamwork within Walmart's Sam's Club operations.