Member Experience Specialist: Frontline & Tech Support

Sam's East, Inc.; City of Elmira (NY); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off and leave programs

Live Better U education program

Job summary

Sam's Club in Elmira, NY is seeking a friendly, customer-focused Front End Associate to support member services at the checkout area and assist with daily store operations.

You will process purchases, handle payments, returns and exchanges, and promote Sam's Club products and services while following safety and company policies to maintain a clean, efficient, and welcoming shopping environment.

Qualifications

• Retail experience including operating front end equipment and using mobile retail applications.

Responsibilities

• Provides member service and processes member purchases.
• Maintains checkout area and handles payments, returns, refunds, and exchanges.
• Promotes Sam's Club products and services and guides members on self-service tech.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Sam's Club in Elmira, NY is seeking a friendly, customer-focused Front End Associate to support member services at the checkout area and assist with daily store operations.

You will process purchases, handle payments, returns and exchanges, and promote Sam's Club products and services while following safety and company policies to maintain a clean, efficient, and welcoming shopping environment.