Member Experience Specialist

Sam's Club; City of Elmira (NY); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase plan

Paid time off and family leave

Job summary

Sam's Club in Elmira, NY is seeking a front-end associate to provide member service, process purchases, and maintain a welcoming checkout area. You will assist with payments, returns, and exchanges, and guide members on self-service technology.

The role emphasizes safety, loss prevention, and maintaining a clean, organized entrance and checkout zone while delivering high-quality member experiences.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Experience with mobile retail applications is a plus.

Responsibilities

• Provides member service and resolves member issues at the front end.
• Maintains checkout area and processes purchases and returns per policy.
• Guides members on self-service technology and promotes Sam's Club services.
• Monitors safety, merchandise placement, and housekeeping in the front end.

Skills

Retail experience

Front end equipment

Mobile apps usage

Job description

Sam's Club in Elmira, NY is seeking a front-end associate to provide member service, process purchases, and maintain a welcoming checkout area. You will assist with payments, returns, and exchanges, and guide members on self-service technology.

The role emphasizes safety, loss prevention, and maintaining a clean, organized entrance and checkout zone while delivering high-quality member experiences.