Member Experience Specialist

Sam's East, Inc.; Medford (NY); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Live Better U education benefit

Job summary

Walmart Sam's Club in Medford, NY is seeking a Member Frontline Services associate to deliver friendly member service, operate front-end equipment, process purchases, and assist with returns and exchanges while promoting store products.

You will guide members on self-checkout, maintain a safe shopping environment, and help teammates with training and new technology rollouts. The role emphasizes integrity, teamwork, and adherence to company policies.

Qualifications

• Retail experience including operating front end equipment.
• Experience with mobile retail applications.

Responsibilities

• Provide member service and resolve member issues.
• Maintain the checkout area and process purchases.
• Assist with payments, returns, refunds, and exchanges according to policy.
• Guide members on self-service technology and new programs.
• Maintain a safe shopping environment and follow safety procedures.
• Zone and organize merchandise; assist with securing assets.

Skills

Retail experience

Front-end equipment

Mobile apps

Job description

Walmart Sam's Club in Medford, NY is seeking a Member Frontline Services associate to deliver friendly member service, operate front-end equipment, process purchases, and assist with returns and exchanges while promoting store products.

You will guide members on self-checkout, maintain a safe shopping environment, and help teammates with training and new technology rollouts. The role emphasizes integrity, teamwork, and adherence to company policies.