Member Experience Specialist — Front End & Service

Sam's East, Inc.; City of Watertown (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Disability benefits

Employee discounts

Education assistance

Job summary

Walmart in Watertown, NY is seeking a Front End Associate to provide member service, operate the checkout area, and assist with payments, returns, and exchanges. You will promote products, guide members on self-service technology, and maintain a safe, organized shopping environment.

The role includes assisting with purchases, locating merchandise, and supporting training for new associates while upholding Walmart's safety and integrity standards.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience with mobile retail applications.

Responsibilities

• Provide member service at the checkout and assist with payments, returns, refunds, and exchanges per policy.
• Maintain the checkout area and merchandise zones, ensuring safety and clean presentation.
• Assist members with purchasing decisions and locating items to meet needs.
• Promote Walmart/Sam's Club products and services and guide members on self-service technology.
• Support training for frontline associates and deliver program rollout training.

Skills

Front-end checkout

Mobile retail apps

Job description

Walmart in Watertown, NY is seeking a Front End Associate to provide member service, operate the checkout area, and assist with payments, returns, and exchanges. You will promote products, guide members on self-service technology, and maintain a safe, organized shopping environment.

The role includes assisting with purchases, locating merchandise, and supporting training for new associates while upholding Walmart's safety and integrity standards.