Member Services & Front-End Specialist

Walmart Inc.; Cockeysville (MD); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

PTO & leave

Live Better U

401(k) & stock purchase

Job summary

Sam's Club #6239 in Timonium, MD is hiring for multiple open positions at $18.00-$26.00 per hour. This role emphasizes member service, maintaining the checkout area, and resolving member questions to ensure a smooth shopping experience.

You will assist with payments, returns, and exchanges, and guide members on self-service technology while upholding safety standards and store policies in a collaborative team environment.

Qualifications

• Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
• Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
• Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications

Responsibilities

• Provides member service. Maintains the checkout area. Resolves member issues and concerns. Promotes Sam's Club products and services. Provides guidance and support to members regarding self-service technology. Processes member purchases. Assists with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types. Follows company safety standards, procedures, and guidelines, including conducting safety sweeps.
• Follows proper procedures for handling merchandise. Corrects and reports unsafe situations to facility management.
• Maintains entrance areas. Acknowledges members, verifies membership cards, and identifies member needs. Assists members with purchasing decisions. Locates merchandise. Resolves member issues and concerns. Promotes the company's products and services. Zones the area. Arranges and organizes merchandise. Assists members with transporting items. Maintains a safe shopping environment.

Job description

Sam's Club #6239 in Timonium, MD is hiring for multiple open positions at $18.00-$26.00 per hour. This role emphasizes member service, maintaining the checkout area, and resolving member questions to ensure a smooth shopping experience.

You will assist with payments, returns, and exchanges, and guide members on self-service technology while upholding safety standards and store policies in a collaborative team environment.