Member Services & Front Desk Specialist

Planet Fitness; Largo (FL); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Training & development

Wellness resources

Job summary

A leading fitness center in Largo, FL is seeking a Member Services Representative to enhance the member experience by delivering exceptional customer service. Responsibilities include welcoming guests, handling front desk activities, and addressing member inquiries. The role requires a strong customer service background and a positive, punctual attitude. This position offers opportunities for career growth and professional development.

Qualifications

• Customer service background preferred.
• Must be 18 years of age or older.
• Punctuality and reliability is a must.

Responsibilities

• Greet members and guests, providing exceptional customer service.
• Handle front desk activities including answering phones.
• Assist with new member sign-ups and account updates.

Skills

Customer service background

Basic computer proficiency

Exceptional customer service skills

Strong listening skills

Positive attitude

Education

High School diploma/GED equivalent

Job description

A leading fitness center in Largo, FL is seeking a Member Services Representative to enhance the member experience by delivering exceptional customer service. Responsibilities include welcoming guests, handling front desk activities, and addressing member inquiries. The role requires a strong customer service background and a positive, punctual attitude. This position offers opportunities for career growth and professional development.