Member Services & Front Desk Specialist

Cape-Fear-Valley-Medical-Center-; Fayetteville (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Cape Fear Valley Health System HealthPlex in Fayetteville, NC, seeks an energetic front desk associate to manage check-ins, cashiering, scheduling, and member services in a busy wellness facility.

You will work closely with health promotions and membership teams to improve retention, handle member inquiries, process new memberships, and support juice bar operations while maintaining high standards of customer service and infection control.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year in a high-volume service or cash handling role.
• Strong written and verbal English communication.
• Proficiency with basic computer applications and POS systems.

Responsibilities

• Check-in members and guests and process memberships.
• Handle cashiering, scheduling, and class bookings.
• Assist with juice bar operations and inventory.
• Deliver exceptional customer service and respond to inquiries.

Skills

Customer service

Cash handling

Communication

Scheduling

POS software

Education

High school diploma

Tools

POS systems

Microsoft Office

Inventory software

Job description

Cape Fear Valley Health System HealthPlex in Fayetteville, NC, seeks an energetic front desk associate to manage check-ins, cashiering, scheduling, and member services in a busy wellness facility.

You will work closely with health promotions and membership teams to improve retention, handle member inquiries, process new memberships, and support juice bar operations while maintaining high standards of customer service and infection control.