Patient Access & Medical Billing Coordinator

Cape-Fear-Valley-Medical-Center-; Bordeaux (NC); On-site; USD 32,000 - 40,000; Full time

Job summary

Cape Fear Valley Health System in Fayetteville, NC is seeking a patient services clerk to support the front desk, billing and scheduling. The role requires accurate data entry, timely ICD-10 and CPT-4 coding, and strong communication with patients.

Responsibilities include registering patients, collecting payments, coordinating appointments, preparing reports, and maintaining medical records. Previous clerical or medical office experience preferred; high school diploma required.

Qualifications

• High school diploma or equivalent required.
• 1 year of clerical experience required.
• 1 year of medical business office or significant public contact preferred.
• Proficiency in reading, writing, and speaking English; accurate ICD-10/CPT-4 knowledge preferred.

Responsibilities

• Register patients with accurate information and schedule appointments.
• Receive calls and coordinate provider, length, and type of visits.
• Collect payments and document receipts; prepare daily cash report.
• Submit billing invoices to billing/collection daily under supervision.
• Enter ICD-10 and CPT-4 coding into data processing system daily.
• Transcribe non-medical dictation; file and submit reports as needed.

Skills

clerical accuracy

customer service

data entry

professional communication

Education

High school diploma or equivalent

Tools

Data processing system

Billing software

Job description

Cape Fear Valley Health System in Fayetteville, NC is seeking a patient services clerk to support the front desk, billing and scheduling. The role requires accurate data entry, timely ICD-10 and CPT-4 coding, and strong communication with patients.

Responsibilities include registering patients, collecting payments, coordinating appointments, preparing reports, and maintaining medical records. Previous clerical or medical office experience preferred; high school diploma required.