Member Services Floater - Gym Front Desk Pro (Part-Time)

Paycom - ATS; Springfield (OH); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO

Free Black Card Membership

401(K)

Flexible Spending Accounts

STD/LTD/Life Insurance

Job summary

Planet Fitness in Springfield, OH is seeking a per diem Member Services Representative for an afternoon/evening shift. The role involves greeting members, processing memberships, handling inquiries, and maintaining a clean, friendly facility.

This on-site position requires a 16-hour minimum per month commitment and offers part-time hours with benefits and a competitive hourly rate. Training will cover club policies and customer service excellence.

Qualifications

• Must be 18 years of age or older.
• On-site work only; not remote.
• Positive attitude, strong work ethic and professional demeanor.
• Reliable, punctual and dependable.
• Communicate respectfully and solve problems for members and staff.
• Commitment to cleanliness and creating a positive member experience.
• Learn and apply Planet Fitness cleaning policies and procedures.
• Ability to read and follow verbal and written instructions.
• CPR/AED Certification within required timeframes.
• Tanning Certification within company required timeframes.
• MSRs must submit to a National Sex Offender Registry search.
• Note: Utah locations participate in E-Verify.
• This position requires on-site work.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Provide information about memberships and amenities.
• Assist with tours, sign-ups, and account inquiries.
• Handle payments and memberships accurately.
• Check members into the POS system and manage front desk duties.
• Respond to questions and concerns promptly.
• Maintain cleanliness of the club, restrooms, and workout areas.
• Ensure weights and equipment are properly returned and stored.

Skills

Customer service

On-site work

Team player

Punctual

Professional demeanour

Cleanliness

CPR/AED certification

Tanning certification

Education

CPR/AED Certification

Tanning Certification

High school diploma or equivalent

Job description

Planet Fitness in Springfield, OH is seeking a per diem Member Services Representative for an afternoon/evening shift. The role involves greeting members, processing memberships, handling inquiries, and maintaining a clean, friendly facility.

This on-site position requires a 16-hour minimum per month commitment and offers part-time hours with benefits and a competitive hourly rate. Training will cover club policies and customer service excellence.