Member Services Floater — On-Site & Bilingual Support

Planet Fitness; Meridian (ID); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Vision insurance

401(k)

Dental insurance

Job summary

Planet Fitness in Meridian, ID is seeking a motivated Member Services Representative (Floater) to deliver outstanding customer service and guide members through tours and sign-ups. This on-site role requires CPR/AED and tanning certifications, with a flexible schedule and no guaranteed hours.

The MSR will handle billing questions, process memberships, and maintain a clean, friendly environment in the Judgement Free Zone®.

Qualifications

• Must be 18 years or older.
• Must be able to work onsite; this is not a remote position.
• Must obtain and maintain CPR/AED Certification within required timeframes.
• Must obtain Tanning Certification within required timeframes.
• Commitment to cleanliness and creating a positive member experience.
• Bilingual English/Spanish encouraged to apply.

Responsibilities

• Greet members and guests in a friendly, professional manner.
• Assist with tours, sign-ups and membership information.
• Process new memberships, cancellations and payments accurately.
• Answer phones professionally and efficiently; manage Front Desk operations.
• Maintain club cleanliness and safety; ensure equipment is well organized.

Skills

Customer service

Bilingual English/Spanish

Reliability & punctuality

Communication skills

Education

High school diploma or equivalent

Tools

POS system

Job description

Planet Fitness in Meridian, ID is seeking a motivated Member Services Representative (Floater) to deliver outstanding customer service and guide members through tours and sign-ups. This on-site role requires CPR/AED and tanning certifications, with a flexible schedule and no guaranteed hours.

The MSR will handle billing questions, process memberships, and maintain a clean, friendly environment in the Judgement Free Zone®.