Member Services & DMV Specialist

ECAAA AAA East Central; Royersford (Montgomery County); In loco; USD 19.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health coverage

401K plan

Tuition assistance

Floating holidays

Parental leave

Wellness programs

Employee discounts

Descrizione del lavoro

Auto Club Enterprises (AAA) in Montgomery County is seeking a Retail Service Specialist to greet members and determine service needs, providing notary and DMV services where offered. You will assist with travel materials, maps, and reservations while upholding our quality standards.

The role also includes promoting AAA memberships, processing payments, renewals, and cash handling. You will mentor junior staff and support branch operations to deliver legendary service to members.

Competenze

• High School GED required; 4–6 years of related experience preferred.
• Solid computer literacy and data input skills.
• Ability to coach and mentor others.
• Proficiency in State DMV licensing system.
• Notary license required within 1 year.

Mansioni

• Greet members and determine service needs; direct to appropriate area.
• Provide DMV registration services where offered; prepare TripTiks and travel materials.
• Assist with hotel and car reservations; promote AAA memberships and process payments.
• Balance cash drawer and assist with daily reports.
• Mentor junior staff and support scheduling.

Conoscenze

Data input

Coaching

Multi-tasking

Notary license

DMV licensing

Computer literacy

Formazione

High School GED

Strumenti

State DMV licensing system

Descrizione del lavoro

Auto Club Enterprises (AAA) in Montgomery County is seeking a Retail Service Specialist to greet members and determine service needs, providing notary and DMV services where offered. You will assist with travel materials, maps, and reservations while upholding our quality standards.

The role also includes promoting AAA memberships, processing payments, renewals, and cash handling. You will mentor junior staff and support branch operations to deliver legendary service to members.