Member Services Coordinator (Front Desk & Admin)

Lake & Geauga Area Association of REALTORS®; United States; On-site; USD 21,000 - 22,000; Full time

Job summary

Lake & Geauga Area Association of REALTORS® is seeking an administrative assistant to answer phones, assist members, and process new member inquiries. The role requires strong customer service, Excel skills, and the ability to work independently or with a team.

The position involves supporting orientation and invoice preparation, coordinating various administrative tasks, and maintaining office supplies and website input. Familiarity with AMS is a plus.

Qualifications

• High school diploma or GED required; some college preferred.
• Proficient in Microsoft Word and Excel; able to troubleshoot common issues.
• Proven track record of completing projects on time in an orderly manner.
• Shows great interpersonal skills and excellent written communication.
• Customer service & administrative experience is required.

Responsibilities

• Act as a point of contact for members and respond in a timely manner
• Must have excellent communication skills
• Must have excellent follow-up
• Must be able to problem-solve
• Excellent attention to detail
• Work with an AMS
• Able to work independently and with a team
• Order office supplies as needed

Skills

Customer service

Excel

Communication

Teamwork

Problem solving

Attention to detail

AMS software

Independent work

Education

High school diploma or GED

Some college experience

Tools

Microsoft Word

Job description

Lake & Geauga Area Association of REALTORS® is seeking an administrative assistant to answer phones, assist members, and process new member inquiries. The role requires strong customer service, Excel skills, and the ability to work independently or with a team.

The position involves supporting orientation and invoice preparation, coordinating various administrative tasks, and maintaining office supplies and website input. Familiarity with AMS is a plus.