Administrative & Program Support Coordinator

Billings Association of REALTORS®; Billings (MT); On-site; USD 40,000 - 52,000; Full time

Job summary

A Professional Association in Billings, Montana is looking for an Administrative & Program Support Coordinator to serve as the first point of contact for members. This role is crucial for answering queries and assisting with member onboarding, while also providing support for various programs and services. Key duties include processing applications and maintaining member files. The position offers a vital role in ensuring the smooth operation of member services.

Responsibilities

• Assist members with daily needs associated with the association.
• Answer and screen phone calls and direct member requests.
• Administer new member signups and monitor requirements.
• Process mail and daily deposits for accounting.
• Maintain member files in coordination with the Accounting Director.
• Maintain member files in coordination with Accounting Director.

Job description

This Administrative & Program Support Coordinator is the first point of contact for members. This employee is essential to answering member inquiries or directing them to the appropriate department. This employee provides application processing and member onboarding in coordination with the Accounting Director, as well as assisting with Multiple Listing Service (MLS) support.

ESSENTIAL DUTIES, RESPONSIBILITIES AND EXPECTATIONS

• 1) Assist members with daily needs associated with the Billings Association of REALTORS®.
• 2) Answer and screen phone calls and direct member requests within the office.
• 3) Assist members with all programs and services provided by the association.
• 4) Administer new member signups and monitor completion of membership requirements such as training and orientation.
• 5) Process mail and daily deposits for accounting purposes.
• 6) Maintain member files in coordination with Accounting Director.