Member Services Concierge — In-Office, Mon–Fri

AMS

Portland (OR)

Sur place

USD 26 000 - 29 000

Plein temps

Il y a 3 jours

Soyez parmi les premiers à postuler

Obtenez une réponse de cet employeur

Votre CV et votre lettre de motivation, adaptés exactement à ce que l’employeur recherche.

Passez les filtres ATS

Avantages offerts par ce poste

Medical benefits

Dental benefits

Vision benefits

Paid time off

401(k) matching

Education reimbursement

Career growth

Team environment

Résumé du poste

AMS | Association Management Services NW is seeking a Member Services Specialist to join our in-office team in Portland. This role focuses on delivering exceptional customer service to homeowners, board members, and vendors, routing requests, and keeping daily tasks organized.

You will handle phone and email inquiries, maintain records across systems, and support scheduling and general office duties. The position emphasizes reliability, teamwork, and a friendly, detail-oriented approach to daily

Qualifications

Customer service or administrative experience required.
Strong communication and a friendly approach.
Excellent organization and attention to detail.
Ability to multitask and prioritize across multiple requests.

Responsabilités

Answer incoming phone calls and emails with friendly, professional assistance.
Help homeowners, board members, and vendors with general questions and requests.
Determine where questions or requests should go and route them to the right team.
Follow up on requests and keep items moving.
Enter and maintain accurate information in company systems.
Process incoming mail and assist with general office duties.
Assist with scheduling, coordination, and other admin tasks and projects.
Collaborate with team members to ensure a positive experience for communities served.