Senior Administrative Assistant

AMS; Portland (OR); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance (company-paid)

401(k) with discretionary companymatch

Paid vacation, sick leave, and holidys

Professional certifications/prof. dev.

Volunteer opportunities (TMG Cares)

AFLAC option

Flexible spending accounts

Short-term disability

Job summary

AMS | Association Management Services NW is seeking a Senior Administrative Assistant in Portland, OR to support Association Business Managers and keep homeowner associations running smoothly across the Portland area.

The role requires at least 3 years of administrative experience in a busy environment, managing multiple priorities while communicating with homeowners, Board members, and vendors. We value dependability, detail orientation, and the ability to work independently.

Qualifications

• At least 3 years of administrative experience in a fast-paced, high-volume environment.
• Experience handling a high volume of requests, emails, phone calls, and deadlines.
• Strong organizational skills and attention to detail.
• Ability to prioritize work and manage multiple responsibilities.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel.
• Professional written and verbal communication skills.

Responsibilities

• Provide administrative support to multiple Association Business Managers.
• Communicate with homeowners, Board members, vendors, and teammates by phone and email.
• Prepare letters, reports, meeting packets, and other documents.
• Coordinate vendor requests, maintenance projects, and follow-up items.
• Schedule meetings and assist with meeting preparation and follow-up.
• Track deadlines, requests, and action items across multiple communities.
• Maintain accurate records and keep information organized.
• Manage competing priorities while providing responsive and professional customer service.
• Help keep things moving when priorities change or unexpected needs come up.

Skills

3+ years admin experience

Strong organizational skills

Professional written and verbal comms

Ability to manage multiple priorities

Customer service mindset

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Senior Administrative Assistant | Portland, OR | Full-Time | $26–$28/hour

Are you an experienced administrator who enjoys working in a fast-paced environment and knows how to keep things organized when there are a lot of moving pieces?

AMS | Association Management Services NW is looking for an experienced Association Administrator to support our Association Business Managers and help keep our homeowner associations running smoothly throughout the Portland area.

This position is a good fit for someone who has at least 3 years of administrative experience in a busy, high-volume environment. You'll be managing multiple priorities, communicating with homeowners, Board members, vendors, and teammates, and helping keep projects, meetings, and day-to‑day requests on track.

We're looking for someone who is dependable, detail‑oriented, comfortable working independently, and able to keep up when things get busy.

What You’ll Do

• Provide administrative support to multiple Association Business Managers.
• Communicate with homeowners, Board members, vendors, and teammates by phone and email.
• Prepare letters, reports, meeting packets, and other documents.
• Coordinate vendor requests, maintenance projects, and follow‑up items.
• Schedule meetings and assist with meeting preparation and follow‑up.
• Track deadlines, requests, and action items across multiple communities.
• Maintain accurate records and keep information organized.
• Manage competing priorities while providing responsive and professional customer service.
• Help keep things moving when priorities change or unexpected needs come up.

What We’re Looking For

• At least 3 years of administrative experience in a fast‑paced, high‑volume environment.
• Experience handling a high volume of requests, emails, phone calls, and competing deadlines.
• Strong organizational skills and attention to detail.
• Ability to prioritize work and manage multiple responsibilities without losing track of the details.
• Professional written and verbal communication skills.
• Confidence working with different personalities and handling customer inquiries.
• Strong follow‑through and the ability to work independently.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel.
• A positive, team‑oriented attitude and willingness to learn.
• HOA, property management, real estate, or other client‑facing administrative experience is a plus, but not required.

Why AMS?

AMS is one of the fastest‑growing HOA management companies in the Pacific Northwest, and we believe in promoting from within.

Many of our team members have grown into leadership roles, and we invest in training and professional development to help employees build long‑term careers.

You’ll have the opportunity to work alongside experienced Association Business Managers, learn the HOA management industry, and continue building your administrative skills.

• $21–$25 per hour, depending on experience.
• Monday–Friday, 8:00 AM–5:00 PM.
• Medical, dental, and vision benefits.
• Company‑paid life insurance.
• 401(k) with discretionary company match after six months.
• Paid vacation, sick leave, and holidays.
• Paid certifications and professional development.
• Volunteer opportunities through our TMG Cares program.
• Additional voluntary benefits, including AFLAC, flexible spending accounts, and short‑term disability.

Ready to Join Us?