Member Services Specialist - Collaborative Admin & Support

TMG Property Management Services NW; Portland (OR); Sur place; USD 26 000 - 29 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

Vision benefits

Paid time off

Holidays

Résumé du poste

AMS | Association Management Services NW is seeking a Member Services Specialist to be the first point of contact for homeowners, board members, and vendors. You will handle inquiries via phone and email, direct requests to the right teams, and keep information systems up to date.

This in-office role emphasizes organized, friendly service, with opportunities to support scheduling, mail processing, and various administrative projects in a collaborative team environment.

Qualifications

• Previous customer service, administrative, reception, or similar experience.
• Strong communication skills and a professional, friendly approach.
• Good organization and attention to detail.

Responsabilités

• Answer incoming phone calls and emails and provide friendly, professional assistance.
• Help homeowners, board members, and vendors with general questions and requests.
• Determine where questions or requests need to go and make sure they reach the appropriate team member.
• Follow up on requests and help keep items moving.
• Enter and maintain accurate information in company systems.
• Process incoming mail and assist with general office responsibilities.
• Help with scheduling, coordination, and other administrative tasks and projects.
• Work closely with other team members to provide a positive experience for the communities we serve.

Connaissances

Customer service

Administrative experience

Communication skills

Organization

Team player

Description du poste

AMS | Association Management Services NW is seeking a Member Services Specialist to be the first point of contact for homeowners, board members, and vendors. You will handle inquiries via phone and email, direct requests to the right teams, and keep information systems up to date.

This in-office role emphasizes organized, friendly service, with opportunities to support scheduling, mail processing, and various administrative projects in a collaborative team environment.