Member Services Concierge & Front Desk

Mariner Sands Country Club INC; Town of Florida (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Mariner Sands Country Club in Florida is seeking a friendly Receptionist and Concierge to welcome members and guests, manage inquiries, and support daily operations at the front desk. This full-time, non-exempt role offers a front-line position in a club environment with opportunities to contribute to member services and events.

This role requires discretion, strong communication, and proficiency with Microsoft Office and reservation systems to help maintain an organized calendar, directory, and

Qualifications

• High school diploma or equivalent required.
• Experience in receptionist/concierge or customer service role.
• Excellent interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite and reservation management software.
• Ability to handle sensitive information with discretion and professionalism.
• Notary certification or willingness to obtain certification if not already certified.

Responsibilities

• Greet and assist members and guests in a courteous and professional manner.
• Provide notary services as needed to members and staff.
• Support administrative tasks related to reservations for meetings, activities, and events.
• Maintain and update the Club Calendar to ensure accurate scheduling of events and activities.
• Manage and update the Membership Directory to ensure current and accurate member information.
• Respond to member inquiries and provide information about club services and amenities.
• Assist with general administrative duties to support club operations.

Skills

Guest services

Communication

Multitasking

Notary

Discretion

Professional appearance

Interpersonal skills

Education

High school diploma

Tools

Microsoft Office

Reservation software

Job description

Mariner Sands Country Club in Florida is seeking a friendly Receptionist and Concierge to welcome members and guests, manage inquiries, and support daily operations at the front desk. This full-time, non-exempt role offers a front-line position in a club environment with opportunities to contribute to member services and events.

This role requires discretion, strong communication, and proficiency with Microsoft Office and reservation systems to help maintain an organized calendar, directory, and