Spa Guest Services Concierge

HARBOUR RIDGE COUNTRY CLUB; Palm City (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

Harbour Ridge Country Club in Palm City, FL seeks a friendly Front Desk Associate for our spa. You will greet members and guests, answer inquiries, book services, and ensure a warm, professional atmosphere. Responsibilities include handling phone calls, forwarding messages, and escorting guests.

The role relies on clear English communication, accuracy with the POS system, and maintaining a tidy front desk. Regular hours, strong customer service focus, and reliability are essential.

Qualifications

• Excellent customer service skills and a friendly demeanor.
• Strong verbal and written English communication.
• Proficient with front desk operations and POS systems.

Responsibilities

• Greet members and guests warmly and assist with inquiries.
• Answer phone calls and forward messages; take messages.
• Maintain a clean, organized spa front desk area.
• Schedule services and escort members through facility.
• Operate office equipment and manage data entry.

Skills

Customer service

Front desk

English communication

Tools

POS system

Job description

Harbour Ridge Country Club in Palm City, FL seeks a friendly Front Desk Associate for our spa. You will greet members and guests, answer inquiries, book services, and ensure a warm, professional atmosphere. Responsibilities include handling phone calls, forwarding messages, and escorting guests.

The role relies on clear English communication, accuracy with the POS system, and maintaining a tidy front desk. Regular hours, strong customer service focus, and reliability are essential.