Member Experience Concierge (Front Desk)

Country Club of Detroit; Grosse Pointe (MI); On-site; USD 28,000 - 36,000; Full time

Job summary

Country Club of Detroit is seeking a Receptionist to create a welcoming atmosphere for Members and guests. You will manage reservations for events, dining, and accommodations, and coordinate with housekeeping and maintenance to ensure seamless service.

The role requires strong communication, proficiency with Office tools, and the ability to work days, evenings, weekends, and holidays in a club setting.

Qualifications

• Verbal and written communication skills are essential.
• High school diploma, GED or higher required.
• Ability to operate electronic reservation system and Microsoft Office.

Responsibilities

• Create reservations for events, dining, and guest stays.
• Coordinate room status updates with Housekeeping or Maintenance.
• Process mail, packages and messages and handle switchboard duties.
• Post and file charges to member accounts accurately.
• Support club operations and safety procedures as needed.

Skills

Effective communication

Reservation system

MS Office

Receptionist experience

Weekend availability

Education

High school diploma or GED

Tools

Microsoft Office

Electronic reservation system

Job description

Country Club of Detroit is seeking a Receptionist to create a welcoming atmosphere for Members and guests. You will manage reservations for events, dining, and accommodations, and coordinate with housekeeping and maintenance to ensure seamless service.

The role requires strong communication, proficiency with Office tools, and the ability to work days, evenings, weekends, and holidays in a club setting.