Member Services & Checkout Specialist

Sam's East, Inc.; McAllen (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Discounts on store products

Job summary

Sam's East, Inc. in McAllen, TX is seeking a Customer Service Associate to support members at the front end, handle purchases, and guide guests with self-service technology. You will maintain the checkout area, process payments, and resolve member questions with professionalism.

This role emphasizes safety, asset protection, and teamwork, with opportunities to train on new programs and assist with merchandise organization to ensure a positive shopping experience for all members.

Qualifications

• Retail experience including operating front end equipment such as cash register.
• Experience working with mobile retail applications.

Responsibilities

• Provide member service and resolve member issues.
• Promote Sam’s Club products and services.
• Process member purchases and assist with payments, returns, and exchanges.
• Guide members on self-service technology.
• Maintain checkout area and merchandise.
• Ensure safety and security of assets.

Skills

Retail experience

Front-end equipment

Mobile retail apps

Job description

Sam's East, Inc. in McAllen, TX is seeking a Customer Service Associate to support members at the front end, handle purchases, and guide guests with self-service technology. You will maintain the checkout area, process payments, and resolve member questions with professionalism.

This role emphasizes safety, asset protection, and teamwork, with opportunities to train on new programs and assist with merchandise organization to ensure a positive shopping experience for all members.