Member Experience Specialist

Sam's East, Inc.; San Antonio (TX); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Sam's East, Inc. is seeking a team member for its San Antonio location. You will provide member service at the front end, maintain the checkout area, and assist members with purchases and payments. You will also guide members on self-service technology and help with returns and exchanges.

This role requires retail experience and comfort with mobile retail apps. You will contribute to a safe shopping environment and support the team in delivering excellent member experiences.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience with mobile retail applications.

Responsibilities

• Provide member service and resolve member issues.
• Maintain the checkout area and process member purchases.
• Promote Sam's Club products and services to members.
• Assist with payments, returns, refunds, and exchanges per policy.
• Explain self-service technology and assist with its use.

Skills

Retail experience

Front end equipment (cash register)

Mobile retail apps

Job description

Sam's East, Inc. is seeking a team member for its San Antonio location. You will provide member service at the front end, maintain the checkout area, and assist members with purchases and payments. You will also guide members on self-service technology and help with returns and exchanges.

This role requires retail experience and comfort with mobile retail apps. You will contribute to a safe shopping environment and support the team in delivering excellent member experiences.