Member Services Specialist: Growth & Training

Sam's Club; McAllen (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Education benefits

Disability coverage

Job summary

Sam's Club in McAllen, TX is hiring for a Frontline Associate to provide member service at the checkout, assist with purchases, and promote store products and services. You will handle payments, returns, and exchanges, ensure safety and cleanliness, and help train front-line staff.

The role requires teamwork and strong customer focus. This position offers competitive pay with benefits including health coverage, 401(k), and paid time off, plus access to education programs.

Qualifications

• Retail experience including operating front end equipment (for example, cash register).
• Proficiency with mobile retail applications.

Responsibilities

• Provides member service at the checkout area and resolves member issues.
• Promotes Sam's Club products and services.
• Assists with payments, returns, refunds, and exchanges per company policies.
• Follows safety standards and conducts safety sweeps.
• Trains Member Frontline Services associates on processes and tools.
• Keeps area organized and helps prevent shrink and damages.

Skills

Retail experience

Cash register operation

Mobile retail apps

Job description

Sam's Club in McAllen, TX is hiring for a Frontline Associate to provide member service at the checkout, assist with purchases, and promote store products and services. You will handle payments, returns, and exchanges, ensure safety and cleanliness, and help train front-line staff.

The role requires teamwork and strong customer focus. This position offers competitive pay with benefits including health coverage, 401(k), and paid time off, plus access to education programs.