Part-Time Member Services Specialist

Paycom - ATS; Linton, Northern (IN, KY); Hybrid; USD 22,000 - 33,000; Part time

Job summary

Paycom - ATS is seeking a Part Time Member Service Rep in Linton, IN 47441. The role focuses on assisting members with account openings, handling transactions, and explaining products and services. You will balance cash drawers, process disputes, and support banking operations within the credit union environment.

The position requires strong customer service, accuracy, and knowledge of online and mobile banking tools. This role is on-site at the Linton branch.

Qualifications

• Assist members with opening accounts, answer questions about products and services and resolve problems within authority.
• Receive and process member transactions, including deposits, withdrawals, transfers, card requests and payments.
• Balance cash drawer and daily transactions; maintain accurate records.

Responsibilities

• Open, close, and maintain various accounts (business, IRA, trust, CDs, etc.).
• Process disputes and fraud claims, ACH actions, stop payments, and EFT records.
• Provide routine information and direct members to appropriate staff when needed.
• Maintain knowledge of BSA/AML and complete annual training.

Skills

Customer service

Cash handling

Attention to detail

Communication

Tools

IRA system

Online banking

Mobile banking

Bill Pay

Job description

Paycom - ATS is seeking a Part Time Member Service Rep in Linton, IN 47441. The role focuses on assisting members with account openings, handling transactions, and explaining products and services. You will balance cash drawers, process disputes, and support banking operations within the credit union environment.

The position requires strong customer service, accuracy, and knowledge of online and mobile banking tools. This role is on-site at the Linton branch.