Member Services Associate Weekend Shifts, Free Y Membership

Ymcaokc; Oklahoma City (OK); On-site; USD 11,000 - 16,000; Part time

Benefits offered by this job

Free Y membership

Program discounts

Early sign-up for programs

Team environment

Downtown Y culture

Job summary

YMCA of Greater Oklahoma City is seeking a part-time Associate for weekend shifts to serve members, answer questions, and handle front-desk duties. You will process memberships, tours, registrations, and payments in a friendly, community-focused environment.

Requirements include CPR/AED/First Aid, 18+ years old, and ability to lift 30 pounds. Bilingual is a plus. We offer a friendly team, free Y membership for you and/or family with hours, and discounts on programs.

Qualifications

• Must stay current in CPR/AED/O2 and First Aid.
• Must complete all required Annual Compliance Trainings within 30 days of hire and renewed annually.
• Must be 18 years of age or older.
• Strong verbal interpersonal and communication skills.

Responsibilities

• Provide member services such as membership sales, tours, answer and direct phone calls, guest registration, provide program information and registration, input membership and program information into computer, accept payment/cash register/receipts, schedule appointments, make and scan membership cards, rent lockers, stock and distribute towels.
• Serve as liaison between members and program supervisors.
• Handle and solve member inquiries, concerns and complaints.
• Monitor facility as required.
• Carry out other duties as assigned.
• Accept and demonstrate the positive character values of caring, honesty, respect and responsibility.
• Attend Scheduled Staff Meeting quarterly
• Develop meaningful and sustainable relationships with members, donors and volunteers.
• Bilingual preferred

Skills

Customer service

Verbal communication

Computer skills

Education

CPR/AED/First Aid certification

Annual compliance trainings

Age 18+

Job description

YMCA of Greater Oklahoma City is seeking a part-time Associate for weekend shifts to serve members, answer questions, and handle front-desk duties. You will process memberships, tours, registrations, and payments in a friendly, community-focused environment.

Requirements include CPR/AED/First Aid, 18+ years old, and ability to lift 30 pounds. Bilingual is a plus. We offer a friendly team, free Y membership for you and/or family with hours, and discounts on programs.