Member Experience Advocate (Part-Time)

YMCA of Greater Oklahoma City; Oklahoma City (OK); On-site; USD 11,000 - 16,000; Part time

Job summary

YMCA of Greater Oklahoma City is hiring for a part-time member services role. You will assist members and guests, handle inquiries, and manage front-desk tasks in a friendly, community-focused environment.

Position requires CPR/AED/O2 and First Aid certification, 18+ age, and the ability to lift 30 pounds. A welcoming team, strong communication skills, and attention to accuracy are essential for success in this role.

Qualifications

• Must stay current in CPR/AED/O2 and First Aid; renew annually.
• Complete Redwoods trainings within 30 days of hire and renew annually.
• Must be 18 years of age or older.
• Strong verbal interpersonal and communication skills in a service role.
• Ability to lift up to 30 pounds.

Responsibilities

• Provide member services such as membership sales, tours, and guest registration.
• Answer and direct phone calls; provide program information and registration.
• Input membership and program data into computer; process payments and receipts.
• Schedule appointments and issue membership cards; rent lockers and towels.
• Serve as liaison between members and program supervisors; handle inquiries.
• Monitor facility and carry out other duties; promote core YMCA values.

Skills

Customer service

Verbal interpersonal

Computer skills

Accuracy

Lift 30 pounds

Education

CPR/AED/O2 and First Aid certification

Redwoods Trainings within 30 days

Age 18+ requirement

Job description

YMCA of Greater Oklahoma City is hiring for a part-time member services role. You will assist members and guests, handle inquiries, and manage front-desk tasks in a friendly, community-focused environment.

Position requires CPR/AED/O2 and First Aid certification, 18+ age, and the ability to lift 30 pounds. A welcoming team, strong communication skills, and attention to accuracy are essential for success in this role.