Member Experience Specialist - Part-Time Weekends

YMCA of Greater Oklahoma City; Oklahoma City (OK); On-site; USD 11,000 - 16,000; Part time

Benefits offered by this job

Free Y membership

25% discount on Y programs

Advanced sign-up for Y programming

Downtown Y community

Job summary

The YMCA of Greater Oklahoma City is seeking friendly, customer-focused individuals for part-time weekend shifts at the Downtown Y. You will assist members, handle inquiries, registrations and payments, and help create a welcoming environment for all who visit.

Responsibilities include admissions, tours, scheduling, and maintaining front-desk routines, with opportunities to grow and engage with the community. Prior CPR/First Aid knowledge is preferred and training is provided.

Qualifications

• Must be 18 years or older.
• Must stay CPR/AED/O2 and First Aid, renewed annually.
• Must complete Annual Compliance Trainings within 30 days of hire and renewed annually.
• Must be able to lift 30 pounds.

Responsibilities

• Provide member services such as membership sales, tours, answer and direct phone calls, guest registration, provide program information and registration, input membership and program information into computer, accept payment/cash register/receipts, schedule appointments, make and scan membership cards, rent lockers, stock and distribute towels.

Skills

Customer service

Verbal communication

Interpersonal skills

Bilingual (preferred)

Education

High school diploma or GED

Tools

Cash register

Computer skills

Job description

The YMCA of Greater Oklahoma City is seeking friendly, customer-focused individuals for part-time weekend shifts at the Downtown Y. You will assist members, handle inquiries, registrations and payments, and help create a welcoming environment for all who visit.

Responsibilities include admissions, tours, scheduling, and maintaining front-desk routines, with opportunities to grow and engage with the community. Prior CPR/First Aid knowledge is preferred and training is provided.