Member Services Associate - Part-Time, Loans & Accounts

BayPort Credit Union Brand; Smithfield (VA); On-site; USD 28,000 - 42,000; Part time

Job summary

BayPort Credit Union Brand in Smithfield, VA is seeking a Part-Time Member Services Representative to deliver friendly, professional service to members and visitors.

You will greet members, explain membership options, assist with account openings, loans, IRAs, and certificates, and help resolve questions by phone or in person. Strong cash handling and customer service skills are essential.

Qualifications

• Knowledge of general credit union operations.
• Education to high school diploma or equivalent.
• Previous teller or member service experience required.
• Strong customer service and accuracy in cash handling.

Responsibilities

• Greet members and visitors professionally.
• Provide information on membership, accounts, loans and services.
• Process new accounts, loans, IRAs, and certificates.
• Cross-sell products based on member needs.
• Communicate loan processes and terms to members.

Skills

Cash handling

Customer service

Communication skills

PC skills

Education

High school diploma or equivalent

Tools

Credit card processing equipment

Check imaging equipment

Job description

BayPort Credit Union Brand in Smithfield, VA is seeking a Part-Time Member Services Representative to deliver friendly, professional service to members and visitors.

You will greet members, explain membership options, assist with account openings, loans, IRAs, and certificates, and help resolve questions by phone or in person. Strong cash handling and customer service skills are essential.