Member Services Associate — Frontline Banking

Park Side Financial Credit Union; Libby (MT); On-site; USD 21,000 - 25,000; Full time

Job summary

Park Side Financial Credit Union in Libby, MT is seeking a full-time Service Associate to greet members, handle routine transactions, and refer questions to the appropriate department. You will process deposits, withdrawals, loan payments, and card transactions with accuracy and courtesy.

The role emphasizes privacy, dependable attendance, teamwork, and a courteous, professional demeanor. Knowledge of banking products and basic computer skills help you serve members promptly while upholding Park

Qualifications

• High school education or equivalent.
• Previous customer service and/or cash handling experience preferred.
• Basic computer knowledge is preferred.
• Team environment experience preferred.

Responsibilities

• Receive and process member transactions (deposits, withdrawals, loan payments, wires).
• Assist members with card transactions, issuance, and review.
• Provide friendly, professional service and maintain records.
• Balance cash drawer in accordance with policy.
• Refer members to other departments for information.
• Maintain knowledge of products, services, and rates.

Skills

Customer service

Cash handling

Communication

Teamwork

Attention to detail

Education

High school diploma or equivalent

Tools

Banking software

POS systems

Job description

Park Side Financial Credit Union in Libby, MT is seeking a full-time Service Associate to greet members, handle routine transactions, and refer questions to the appropriate department. You will process deposits, withdrawals, loan payments, and card transactions with accuracy and courtesy.

The role emphasizes privacy, dependable attendance, teamwork, and a courteous, professional demeanor. Knowledge of banking products and basic computer skills help you serve members promptly while upholding Park