Member Services Associate — Front Desk & Guest Experience

Planet Fitness; Harker Heights (TX); On-site; USD 37,800 - 46,200; Full time

Benefits offered by this job

Free Planet Fitness Black Card Membership

Paid Time Off (PTO)

Health Insurance Benefits

Job summary

Planet Fitness - Excel Fitness is hiring for a front desk position in Harker Heights, TX. As a Team Player, you will create a positive member experience through exceptional customer service. Responsibilities include checking in members, answering inquiries, and maintaining cleanliness. Ideal candidates will have strong customer service skills and a high school diploma. Benefits include a free Planet Fitness membership, paid time off, and health insurance. Join us to grow your career with one of the fastest-growing fitness franchises!

Qualifications

• Ability to handle customer interactions positively and professionally.
• Background in customer service is preferred.
• Must be 18 years or older.

Responsibilities

• Provide exceptional customer service experience.
• Check members into the system and assist with tours.
• Respond to member questions and concerns professionally.

Skills

Exceptional customer service skills

Positive mental attitude

Punctuality and reliability

Education

High School diploma/GED equivalent

Job description

Planet Fitness - Excel Fitness is hiring for a front desk position in Harker Heights, TX. As a Team Player, you will create a positive member experience through exceptional customer service. Responsibilities include checking in members, answering inquiries, and maintaining cleanliness. Ideal candidates will have strong customer service skills and a high school diploma. Benefits include a free Planet Fitness membership, paid time off, and health insurance. Join us to grow your career with one of the fastest-growing fitness franchises!