Member Experience Associate - Gym Front Desk

HFP Kingwood Park, LLC; United States; On-site; USD 11,365 - 16,186; Part time

Benefits offered by this job

Medical, Dental, and Vision Insurance for Full-time staff

401(k) plan eligibility after 12 months

Free PF Black Card gym membership

Job summary

HFP Kingwood Park, LLC is seeking a Member Service Representative to provide exceptional customer service at Planet Fitness locations. This role involves greeting members, assisting with inquiries, and ensuring a clean environment. Candidates should possess strong communication skills and at least 6 months of customer service experience.

The position offers benefits such as insurance for full-time staff and opportunities for growth. Applicants must be 18 or older and able to pass a background check.

Qualifications

• 6-12 months of face-to-face customer service experience.
• Must be punctual and dependable.
• Ability to pass a background check and become CPR/AED Certified.

Responsibilities

• Greet members and guests with confidence and professionalism.
• Deliver efficient customer service in a fast-paced environment.
• Perform prospective member calls and tours.

Skills

Customer service skills

Initiative

Computer proficiency

Job description

HFP Kingwood Park, LLC is seeking a Member Service Representative to provide exceptional customer service at Planet Fitness locations. This role involves greeting members, assisting with inquiries, and ensuring a clean environment. Candidates should possess strong communication skills and at least 6 months of customer service experience.

The position offers benefits such as insurance for full-time staff and opportunities for growth. Applicants must be 18 or older and able to pass a background check.