Member Services Advocate - Community Growth

Corda Credit Union; Marion (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Benefits package

Job summary

Corda Credit Union in Marion, IA is seeking a Member Services Representative to join our branch team. This role focuses on delivering exceptional member experiences through in-person, phone, email, and digital channels, offering financial solutions and guiding members with trusted advice.

As the first face our members see, you will help build relationships, process transactions, and identify tailored solutions while supporting community engagement and operational excellence at the Marion branch.

Qualifications

• Experience in delivering excellent customer service and driving sales
• Ability to explain financial products and services clearly to members
• Strong communication and relationship-building skills

Responsibilities

• Provide information about products and services and answer member questions
• Process transactions accurately and efficiently
• Identify tailored financial solutions to meet member needs
• Build lasting relationships through welcoming, helpful service at the Marion branch

Skills

Customer service

Sales experience

Job description

Corda Credit Union in Marion, IA is seeking a Member Services Representative to join our branch team. This role focuses on delivering exceptional member experiences through in-person, phone, email, and digital channels, offering financial solutions and guiding members with trusted advice.

As the first face our members see, you will help build relationships, process transactions, and identify tailored solutions while supporting community engagement and operational excellence at the Marion branch.