Member Services Representative

Corda Credit Union; Marion (IA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Generous benefits

Work-life harmony

Career growth

Job summary

Corda Credit Union is seeking a Member Services Representative for our Marion Branch in Marion, IA. The role focuses on delivering exceptional, member-centered financial solutions through in-person, phone, email, and digital channels to create a seamless member experience.

Ideal candidates bring customer service and sales experience, with a passion for community engagement and growth within a supportive branch team environment.

Qualifications

• Customer service experience required.
• Sales experience preferred to drive member solutions.
• Strong communication and interpersonal skills.

Responsibilities

• Deliver exceptional, member-focused financial solutions through in-person, phone, email, and digital channels.
• Provide information about products and services and process transactions.
• Identify tailored financial solutions and build lasting relationships with members.

Skills

Customer service

Sales experience

Communication skills

Job description

Are you a people-first leader who thrives on finding financial solutions, driving results, and making a meaningful impact in your community?

Corda Credit Union is hiring Member Services Representatives for our Marion Branch location. This is an incredible opportunity for an individual with customer service and sales experience who is ready for their next career chapter.

Why This Role Stands Out

• Collaborate with a high-performing branch team
• Drive exceptional member experiences while delivering financial solutions
• Play a key role in community engagement and local growth
• Join a company recognized for Member Focus and Career Growth
• Access to our very generous benefits and encouraged work/life harmony

https://www.cordacu.org/careers/#benefits

As a Member Services Representative at Corda Credit Union, you play a vital role in delivering exceptional, member-focused financial solutions. Through in-person interactions, phone conversations, email correspondence, and digital channels, you create a seamless and positive experience for our members. In this role, you will provide information about products and services, process transactions, and identify financial solutions tailored to each member's unique needs. As one of the first faces our members see when they enter our Marion branch, you will help build lasting relationships by providing outstanding service, trusted guidance, and a welcoming presence.

We are seeking Member Service Representatives who are passionate about personal and professional growth, delivering outstanding member service, and maintaining operational excellence - someone who wants their work to make a meaningful impact both inside and outside the branch and in the Marion community.

Location: Marion, IA