Member Solutions Advocate — Community-First Banking

Corda Credit Union; Marion (IA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Generous benefits

Work-life harmony

Career growth

Job summary

Corda Credit Union is seeking a Member Services Representative for our Marion Branch in Marion, IA. The role focuses on delivering exceptional, member-centered financial solutions through in-person, phone, email, and digital channels to create a seamless member experience.

Ideal candidates bring customer service and sales experience, with a passion for community engagement and growth within a supportive branch team environment.

Qualifications

• Customer service experience required.
• Sales experience preferred to drive member solutions.
• Strong communication and interpersonal skills.

Responsibilities

• Deliver exceptional, member-focused financial solutions through in-person, phone, email, and digital channels.
• Provide information about products and services and process transactions.
• Identify tailored financial solutions and build lasting relationships with members.

Skills

Customer service

Sales experience

Communication skills

Job description

Corda Credit Union is seeking a Member Services Representative for our Marion Branch in Marion, IA. The role focuses on delivering exceptional, member-centered financial solutions through in-person, phone, email, and digital channels to create a seamless member experience.

Ideal candidates bring customer service and sales experience, with a passion for community engagement and growth within a supportive branch team environment.