Member Services & Admin Coordinator, Youth Club

Boys-; Florida; On-site; USD 17,000 - 24,000; Full time

Job summary

The Boys & Girls Clubs of Northeast Florida in Atlantic Beach, FL is seeking a Membership Coordinator to provide clerical and administrative support and to communicate with parents while delivering professional customer service.

Key duties include maintaining member enrollment and attendance records, handling phone inquiries, and preparing reports and event flyers. The schedule is Monday–Friday, 2 PM–7 PM, with occasional additional hours for special events.

Qualifications

• High School diploma or GED is required.
• Minimum three years of administrative support experience is required.
• Experience working with youth is a plus.
• CPR and First Aid Certification or willingness to obtain (Will Train).
• Demonstrated proficiency with technology, including computer operations and word processing.
• Excellent written and verbal communication skills and organizational skills.
• Provide excellent customer service to parents, members, staff, and volunteers.
• Ability to clearly and concisely communicate ideas, facts, and information to others.
• Exceptional attention to detail and organization skills.
• Ability to pass DCF Level II background screening and drug test.

Responsibilities

• Maintain accurate recordkeeping of member enrollment and attendance, food services, and other grant requirements.
• Answer Club telephone and provide informative customer service.
• Prepare correspondences, reports, and event flyers as assigned.
• Attend relevant staff meetings and training events.
• May participate in additional special programs and/or events.
• May aid with coordinating field trips.
• Other duties as assigned.

Skills

Administrative experience

Customer service

Written communication

Verbal communication

Organizational skills

Technology literacy

Youth experience

Education

High School diploma or GED

Job description

The Boys & Girls Clubs of Northeast Florida in Atlantic Beach, FL is seeking a Membership Coordinator to provide clerical and administrative support and to communicate with parents while delivering professional customer service.

Key duties include maintaining member enrollment and attendance records, handling phone inquiries, and preparing reports and event flyers. The schedule is Monday–Friday, 2 PM–7 PM, with occasional additional hours for special events.