Member Services & Front Desk Coordinator

Boys & Girls Clubs of Central Florida; Leesburg (FL); On-site; USD 28,000 - 42,000; Full time

Job summary

Boys & Girls Clubs of Central Florida in Leesburg is seeking a Membership Services Coordinator to provide clerical and administrative support to the Service Director and club staff. You will manage the member database, greet visitors, handle front desk operations, and assist with memberships and communications.

Ideal candidates have a high school diploma or GED, at least one year clerical experience, strong computer skills, and excellent organizational and interpersonal abilities.

Qualifications

• High school diploma or GED required.
• Minimum of one year of clerical and administrative experience.
• Proficiency with printers, scanners, photocopiers, telephones, and computers.
• Typing 45 words per minute minimum.
• Familiarity with Word, databases, spreadsheets, and publications; Salesforce or similar software is a plus.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Strong customer relations skills.
• Ability to maintain confidentiality.

Responsibilities

• Facilitate front desk management and greet visitors, maintaining a welcoming environment.
• Maintain the member database, attendance tracking, and accurate data entry.
• Process membership dues and program fees per policies.
• Provide basic information in-person and via phone/email; handle packages and deliveries.
• Prepare correspondence, reports, and promotional materials; proofread for accuracy.
• Schedule and coordinate club activities, events, and meetings.
• Support communications and maintain front desk coverage and security.

Skills

Typing 45 wpm

Strong written & verbal communication

Excellent organizational skills

Strong customer relations skills

Ability to maintain confidentiality

Proficiency with office equipment

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft 365 Office Suite

Salesforce

Job description

Boys & Girls Clubs of Central Florida in Leesburg is seeking a Membership Services Coordinator to provide clerical and administrative support to the Service Director and club staff. You will manage the member database, greet visitors, handle front desk operations, and assist with memberships and communications.

Ideal candidates have a high school diploma or GED, at least one year clerical experience, strong computer skills, and excellent organizational and interpersonal abilities.