Member Services & Accounts Advisor

Maine Credit Union League; Scarborough (ME); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k) with employer match

Paid time off

Birthday off

Job summary

Ancorum CU in Scarborough, ME is hiring a Financial Service Associate. You will deliver frontline member service, process transactions, open accounts, and support loan processing while building relationships and promoting financial wellness.

You’ll assist with account maintenance, educate members on products, handle inquiries, and contribute to branch operations with accuracy and professionalism. Travel may be modest as needed; strong communication and teamwork are essential.

Qualifications

• Strong written, verbal, analytical, and presentation skills.
• Ability to collaborate effectively across teams and departments.
• Proficiency with Microsoft Office or willingness to learn similar tools.

Responsibilities

• Deliver accurate frontline member service by processing transactions and opening accounts.
• Support account maintenance activities and educate members on products and services.
• Assist with loan processing, inquiries, and general branch operations.

Skills

Communication skills

Collaboration

Microsoft Office

Travel flexibility

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Ancorum CU in Scarborough, ME is hiring a Financial Service Associate. You will deliver frontline member service, process transactions, open accounts, and support loan processing while building relationships and promoting financial wellness.

You’ll assist with account maintenance, educate members on products, handle inquiries, and contribute to branch operations with accuracy and professionalism. Travel may be modest as needed; strong communication and teamwork are essential.