Member Services & Loan Specialist

Armco Credit Union; Corry (Erie County); On-site; USD 38,000 - 47,000; Full time

Job summary

Armco Credit Union in Corry, PA is seeking an Account Servicing Representative to assist members with financial needs, open new accounts, and process transactions. The role includes coordinating loan applications to underwriting and scheduling loan closings, while identifying opportunities to cross-sell products.

The position emphasizes adherence to BSA/AML, Regulation E, CC, Truth in Savings, and NCUA guidelines, with ongoing training and a focus on accuracy and member service.

Qualifications

• 1–3 years of similar or related experience.
• High school diploma or GED.
• Strong communication and computer skills.
• Ability to work with a wide range of people.

Responsibilities

• Assist members with opening new accounts and processing transactions.
• Review loan applications and coordinate closings.
• Resolve problems and provide information on products and services.
• Assist with debit/credit card, BillPay setup, and transfers.

Skills

Customer service

Communication

Attention to detail

Problem solving

Diplomacy

Education

High school diploma or GED

Tools

Database software

Spreadsheet software

Word processing software

Job description

Armco Credit Union in Corry, PA is seeking an Account Servicing Representative to assist members with financial needs, open new accounts, and process transactions. The role includes coordinating loan applications to underwriting and scheduling loan closings, while identifying opportunities to cross-sell products.

The position emphasizes adherence to BSA/AML, Regulation E, CC, Truth in Savings, and NCUA guidelines, with ongoing training and a focus on accuracy and member service.