Member Service & Teller Specialist

Hope Enterprise Corporation; Atlanta (GA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Paid Vacation and Sick Time

11 Paid Holidays

401(k) with Company Match

Medical, Dental, and Vision Benefits

Job summary

Hope Enterprise Corporation is seeking a Member Service Representative in the Retail Operations department. The role blends member service with teller duties, delivering exceptional service by assisting with account transactions, cash handling, account maintenance, consumer loan applications, and providing financial solutions.

The representative builds relationships, promotes HOPE products, and ensures accurate processing in a compliant environment.

Qualifications

• Fluent in English required for daily member interactions.
• Spanish language skills are a plus for serving a diverse membership.
• High school diploma or GED is required.

Responsibilities

• Open, maintain, and close member accounts and perform teller transactions.
• Assist members with inquiries, deposits, withdrawals, and basic transfers.
• Balance cash drawer daily and ensure accurate transaction processing.
• Educate members about HOPE products and services to support growth.
• Adhere to policies, procedures, and regulatory requirements to protect the organization.

Skills

Fluent in English

Spanish language preferred

Education

High School Diploma/GED

Job description

Hope Enterprise Corporation is seeking a Member Service Representative in the Retail Operations department. The role blends member service with teller duties, delivering exceptional service by assisting with account transactions, cash handling, account maintenance, consumer loan applications, and providing financial solutions.

The representative builds relationships, promotes HOPE products, and ensures accurate processing in a compliant environment.