Member Services & Teller Specialist

Hope-Enterprise-Corporation; Little Rock (AR); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid vacation

Sick time

401(k) with company match

Medical benefits

Dental benefits

Vision benefits

Tuition reimbursement

Job summary

HOPE Enterprise Corporation in Little Rock, AR is hiring a Member Service Representative in Retail Operations. This role blends teller functions with member service, handling accounts, cash transactions, and advice on HOPE products.

You will deliver friendly service, maintain accuracy, support digital banking adoption, and help reach branch goals for membership, deposits, and loans. The position is full-time, on-site, with a comprehensive benefits package.

Qualifications

• High School Diploma/GED.
• 1+ years cash handling experience.
• Experience in a financial institution preferred.
• Sales and relationship-building experience.
• Fluent in English; Spanish preferred.

Responsibilities

• Open, maintain, and close member accounts.
• Process deposits, withdrawals, transfers, and other transactions.
• Balance cash drawer daily and maintain accuracy.
• Educate members on HOPE products and digital banking.
• Meet branch sales goals for membership, deposits, and loans.
• Support branch operations and audits as needed.

Skills

Customer service

Cash handling

Sales and relationship building

English fluency

Education

High School Diploma/GED

Associate or bachelor’s degree preferred

Job description

HOPE Enterprise Corporation in Little Rock, AR is hiring a Member Service Representative in Retail Operations. This role blends teller functions with member service, handling accounts, cash transactions, and advice on HOPE products.

You will deliver friendly service, maintain accuracy, support digital banking adoption, and help reach branch goals for membership, deposits, and loans. The position is full-time, on-site, with a comprehensive benefits package.