Member Services Teller | Growth & Customer Care

Hope Enterprise Corporation; Atlanta (GA); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Paid Vacation and Sick Time

11 Paid Holidays

401(k) with Company Match

Medical, Dental, and Vision Benefits

Flexible Spending Account (FSA)

Disability Benefits

Life Insurance, Critical Illness, Accd

Employee Assistance Program (EAP)

Tuition Reimbursement, Professional

Discretionary bonuses may apply

Job summary

Hope Enterprise Corporation in Atlanta reports to Branch Manager in Retail Operations. The Teller handles deposits, withdrawals, payments, and maintains cash drawer accuracy.

As part of HOPE branch network, you promote products and services, provide excellent member service, and adhere to policies and security standards. This non-exempt, full-time role operates across HOPE branches nationwide.

Qualifications

• High School diploma or GED.
• 2+ years cash handling experience.
• 2+ years customer service experience.
• Bilingual proficiency in English and Spanish.

Responsibilities

• Prepare and process teller transactions efficiently and effectively.
• Adhere to established cash handling and balancing procedures.
• Provide service excellence to all stakeholders.
• Achieve monthly growth and retention targets per individual Retail Work Plan.
• Adhere to all HOPE policies, procedures, and security protocols.
• Adhere to all regulatory compliance requirements.
• Perform general administrative duties such as attending meetings, report production, etc.
• Perform other duties as assigned.

Job description

Hope Enterprise Corporation in Atlanta reports to Branch Manager in Retail Operations. The Teller handles deposits, withdrawals, payments, and maintains cash drawer accuracy.

As part of HOPE branch network, you promote products and services, provide excellent member service, and adhere to policies and security standards. This non-exempt, full-time role operates across HOPE branches nationwide.