Member Service Teller: Grow, Lead & Serve Members

Lighthouse Credit Union; Lee (NH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Lighthouse Leave Program

Volunteer Time Off (VTO)

Weekly Paychecks

401(k) with Employer Match & Profit Sh

Job summary

Lighthouse Credit Union in Lee, NH is seeking a Member Service Representative I to handle routine transactions, assist members, and build relationships that foster loyalty. You will initiate conversations, promote appropriate products, and become a single point of contact for member needs in a fully onsite role.

The position emphasizes accuracy, courtesy, and teamwork, with hourly pay plus incentives and a standard full-time schedule in a community-focused environment.

Qualifications

• High school diploma or equivalent.
• 6 months of teller/customer service experience.
• Effective communicator with relationship-building skills.

Responsibilities

• Process deposits, payments, withdrawals, and other transactions accurately.
• Balance cash drawer and ensure privacy and security.
• Address member needs and offer suitable products/services.
• Initiate conversations to deepen member relationships and cross-sell.
• Perform operations tasks and assist with audits as needed.
• Adhere to attendance and punctuality policies.

Skills

Effective communicator

Prioritization

Courtesy & diplomacy

Microsoft Office

Public interactions

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Lighthouse Credit Union in Lee, NH is seeking a Member Service Representative I to handle routine transactions, assist members, and build relationships that foster loyalty. You will initiate conversations, promote appropriate products, and become a single point of contact for member needs in a fully onsite role.

The position emphasizes accuracy, courtesy, and teamwork, with hourly pay plus incentives and a standard full-time schedule in a community-focused environment.