Member Service Teller I - Grow with Members Onsite

Lighthouse Credit Union; Dover (NH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Weekly Paychecks

401(k) with Employer Match & Profit Sh

Paid Time Off + Federal Holidays

Job summary

Lighthouse Credit Union in Dover, NH seeks a Member Service Representative I to deliver exceptional member experiences at the branch. Under supervision, you will handle routine transactions, uncover member needs, and promote appropriate products, while maintaining accuracy and privacy.

The role emphasizes teamwork, integrity, and reliable service in a full-time, on-site setting. The position offers growth through hands-on training, a friendly team environment, and a focus on building lasting

Qualifications

• High school diploma or equivalent.
• 6 months of teller, cashier or customer service experience.
• Strong communication and relationship-building abilities.

Responsibilities

• Process deposits, payments, withdrawals, and other transactions accurately.
• Balance cash drawer and ensure privacy and security.
• Assist members by offering products and cross-sell opportunities.
• Initiate conversations to deepen member relationships and refer for accounts.
• Perform operational tasks and assist audits.
• Adhere to attendance and punctuality policies.

Skills

Effective communicator

Prioritization

Courtesy & diplomacy

Microsoft Office

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Lighthouse Credit Union in Dover, NH seeks a Member Service Representative I to deliver exceptional member experiences at the branch. Under supervision, you will handle routine transactions, uncover member needs, and promote appropriate products, while maintaining accuracy and privacy.

The role emphasizes teamwork, integrity, and reliable service in a full-time, on-site setting. The position offers growth through hands-on training, a friendly team environment, and a focus on building lasting