Bank Teller & Customer Service Pro

Commercial Banking Company; Moultrie (GA); On-site; USD 29,000 - 36,000; Full time

Job summary

Commercial Banking Company in Georgia seeks a courteous teller to provide accurate, efficient service, greet customers by name, and identify referral opportunities when appropriate. This role involves handling deposits, withdrawals, checks, and official items, while maintaining security and compliance.

The ideal candidate has cash handling and customer service experience and a strong commitment to reliability and professionalism.

Qualifications

• High school diploma or the equivalent.
• Cash handling experience required.
• Customer service experience required.
• Excellent interpersonal and customer service skills; good social skills.
• Demonstrates a "team" attitude toward the bank and coworkers with a constant focus on improving/protecting the bank.
• Possesses an attitude of cooperation and a continual motivation to learn.
• Ability to demonstrate high levels of accuracy and efficiency.
• Excellent written and verbal communication skills.
• Works well under stress.
• Good organizational skills and the ability to multitask efficiently.
• Proficiency with personal computers; good technical skills; working knowledge in word processing and spreadsheet applications.
• Maintain a neat, well-groomed, professional appearance.
• Maintain clean work area.
• Punctual & reliable

Responsibilities

• Processes transactions accurately and efficiently.
• Smiles and greet customers, demonstrates good customer service skills.
• Identify customer needs, and strive to meet those needs or direct customer to someone that can.
• Controls teller cash drawer limits.
• Follow bank security policies and procedures such as opening and closing procedures and maintaining alarm codes and functions.
• Maintains an acceptable over/short difference.
• Cashes checks within assigned limits.
• Accepts deposit withdrawals and payments.
• Issues official checks.
• Redeems savings bonds.
• Process night deposits under dual control.
• Uses a personal computer to enter customer transactions and look up customer information.
• Back up Head Teller as needed with ATM, Vault, and Cash shipments.
• Back up Customer Service Representative as needed.
• Maintains knowledge of bank products, policies, and procedures.
• Keeps up to date with required Compliance courses and appropriate tests.
• Follows proper procedures to comply with BSA, including but not limited to OFAC scans and CTR filings.
• Fills in as needed at other CBC locations.
• The above requirements may be changed or updated by management at any time.

Skills

Cash handling

Customer service

Interpersonal skills

Team player

Attention to detail

Multitasking

Communication skills

Stress tolerance

Organizational skills

PC proficiency

Professional appearance

Punctuality

Reliability

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Job description

Commercial Banking Company in Georgia seeks a courteous teller to provide accurate, efficient service, greet customers by name, and identify referral opportunities when appropriate. This role involves handling deposits, withdrawals, checks, and official items, while maintaining security and compliance.

The ideal candidate has cash handling and customer service experience and a strong commitment to reliability and professionalism.