Customer-Focused Teller: Grow with Financial Solutions

First Tech Federal Credit Union; Marlborough (MA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

Paid time off

Paid holidays

Employee pricing on loans

Job summary

First Tech Federal Credit Union in Marlboro East, MA is hiring a friendly Teller to accurately process deposits, withdrawals, loan payments and check cashing while balancing at end of day and assisting members with their financial needs. You will explain available products and services, strive for service excellence, meet referral goals, and adhere to security procedures.

Prior cash handling and customer service experience are preferred; bilingual skills are a plus, and a high school diploma is

Qualifications

• High School Diploma or equivalent.
• Prior cash handling experience.
• Verbal communication skills.
• Technical skills (Windows, Microsoft Office).
• Bilingual skills a plus.

Responsibilities

• Accurately process all teller transactions such as deposits, withdrawals, loan payments and check cashing, as well as assist with end of day balancing.
• Understand and explain all DCU products and services and complete member requests.
• Achieve individual referral goals by identifying the financial needs of new and existing members by building strong business relationships and educate and cross sell appropriate products and services.
• Adhere to all DCU policies and procedures, which include security compliance and following guidelines intended to limit risk exposure to fraud and losses.
• May be asked to provide coverage in other DCU areas such as other branches, Information Center, or support departments.
• Continuously identify and submit efficiency and process improvement ideas
• Perform other job-related duties as assigned.

Skills

Cash handling

Customer service

Verbal communication

Bilingual (a plus)

Education

High School Diploma or equivalent

Tools

Windows

Microsoft Office

Job description

First Tech Federal Credit Union in Marlboro East, MA is hiring a friendly Teller to accurately process deposits, withdrawals, loan payments and check cashing while balancing at end of day and assisting members with their financial needs. You will explain available products and services, strive for service excellence, meet referral goals, and adhere to security procedures.

Prior cash handling and customer service experience are preferred; bilingual skills are a plus, and a high school diploma is