Member Service Specialist - Front End & Tech Support

Sam's East, Inc.; Newington (CT); On-site; USD 28,000 - 39,000; Part time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Sam's East, Inc. is seeking a member service associate in Connecticut to provide excellent customer service, process purchases, and assist with member inquiries at the checkout area.

You will guide customers on self-checkout options and promote Sam's Club offerings while maintaining a safe and organized shopping environment. The role involves assisting with payments, returns, and exchanges per policy, and supporting training and rollout of new programs to improve processes.

Responsibilities

• Provides member service and processes member purchases.
• Maintains checkout area and resolves member issues.
• Guides members on self-service technology and promotes Sam's Club products.
• Ensures safety and security according to company policies.

Skills

Retail experience

Cash register

Mobile apps

Job description

Sam's East, Inc. is seeking a member service associate in Connecticut to provide excellent customer service, process purchases, and assist with member inquiries at the checkout area.

You will guide customers on self-checkout options and promote Sam's Club offerings while maintaining a safe and organized shopping environment. The role involves assisting with payments, returns, and exchanges per policy, and supporting training and rollout of new programs to improve processes.