Member Service Specialist - Branch Operations

University of Hawaii FCU; Honolulu (HI); Vor Ort; USD 35.000 - 41.000; Vollzeit

Zusammenfassung

University of Hawaii FCU at the McCully Branch is seeking a Branch Services Representative to assist members by processing transactions accurately and providing friendly, efficient service. You will actively cross-sell credit union products and ensure regulatory compliance for daily operations.

The role is non-exempt and full-time, reports to the Member Relationship Supervisor, with benefits including medical and dental insurance, 401(k) with match, paid time off, and professional development

Qualifikationen

• High school diploma or GED required.
• 1–2 years cash handling and/or customer service experience.

Aufgaben

• Accurately and efficiently processes transactions.
• Accurately and efficiently performs service requests.
• Completes and files regulatory reports as required.
• Responsible for accurate handling and maintaining of all cash/negotiable instruments and end-of-day balancing.
• Processes check deposits through Check 21 solution.
• Cross-sells products and services to members.
• Performs other duties as assigned.

Kenntnisse

Customer service

Interpersonal skills

Mathematical skills

Verbal communication

Written communication

Driver's license

Ausbildung

High school diploma or GED

Tools

MS Office Suite

Jobbeschreibung

University of Hawaii FCU at the McCully Branch is seeking a Branch Services Representative to assist members by processing transactions accurately and providing friendly, efficient service. You will actively cross-sell credit union products and ensure regulatory compliance for daily operations.

The role is non-exempt and full-time, reports to the Member Relationship Supervisor, with benefits including medical and dental insurance, 401(k) with match, paid time off, and professional development