Member Service & Sales Advisor

CCU; Kalamazoo (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

CCU in Kalamazoo is seeking a Member Service Representative to provide exceptional member service and assist with basic financial transactions. This role involves opening accounts, handling loans, and cross-selling credit union products to meet individual sales goals.

The ideal candidate will possess strong communication, problem-solving skills, and a dedication to serving members. Availability until 6:30 PM on weekdays is required. Join us to help our members succeed financially.

Qualifications

• Excellent written and verbal communication skills.
• Strong listening abilities and professional image.
• Ability to solve problems and manage difficult interactions.

Responsibilities

• Provide superior member service and enhance member relationships.
• Assist with financial transactions and open new accounts.
• Cross-sell credit union products and recognize referral opportunities.

Skills

Communication skills

Listening skills

Problem-solving skills

Empathy skills

Technological proficiency

Job description

CCU in Kalamazoo is seeking a Member Service Representative to provide exceptional member service and assist with basic financial transactions. This role involves opening accounts, handling loans, and cross-selling credit union products to meet individual sales goals.

The ideal candidate will possess strong communication, problem-solving skills, and a dedication to serving members. Availability until 6:30 PM on weekdays is required. Join us to help our members succeed financially.